Contact our Prisoner and Family Support team Expand Our phone lines are normally open between (UK times): 9.30am and 1pm on Monday, Wednesday and Friday, and9.30am and 4.30pm on Tuesday and ThursdayFreephone from UK 0808 172 0098 / Standard rate 0044 (0)20 7561 6820 - Select option 1If you prefer, or you are outside the UK, please email us: [email protected] (Please note that we aim to reply to emails within 7 working days) If you are consular staff, please email: [email protected] For urgent enquiries about imprisonment outside the UK, please contact your nearest British Embassy / Consulate / High Commission, or the Foreign, Commonwealth & Development Office (FCDO) in London (whom you can also ask to transfer you to a British Embassy overseas): (00 44) (0)20 7008 5000 (24 hours) https://www.gov.uk/guidance/arrested-or-detained-abroad
Contact our Resettlement team Expand Our phone lines are normally open between 9.30am and 4.30pm (UK time), Monday to Friday:Freephone from UK: 0808 172 0098 / Standard rate 0044 (0) 20 7561 6820 - Select option 2 You can also email us: [email protected]Outside these times, if you don’t have anywhere to stay tonight, please contact Shelter for advice: 0808 800 44 44 (8am - 6pm, Monday to Friday) https://england.shelter.org.uk/get_help Other organisations that may be able to help Streetlink If you are at risk of being street homeless you should call Streetlink: The nationwide telephone number for StreetLink is 0300 500 0914. This 24/7 service connects people who are sleeping rough, or those concerned about someone who is, to local support and outreach teams in England and Wales. StreetLink - Connecting people sleeping rough to local services The Passage Day Centre The Passage is a homeless support agency that operates from Victoria: tel 020 7592 1850 Get help
Media enquiries Expand [email protected] 020 7561 6820 - select option 5 (office hours) Learn more about our work with the press: Press enquiries Media spokespeople Media Archive
How to find us Expand Our office is open by appointment only. Prisoners Abroad | 89-93 Fonthill Road | London | N4 3JHWe are a one-minute walk from Finsbury Park underground station, which is on the Piccadilly and Victoria lines and National Rail. From the station, take the City North exit and turn right. When you meet Wells Terrace, turn left until the end of the road. When you meet Fonthill Road, turn right and walk about 100 metres until you reach the London Fashion Centre. Prisoners Abroad is on the first floor. Walk through to the back of the shopping centre and you'll find our office at the top of the stairs. There is a lift to the first floor, if required.
More info Expand Please read our list of frequently asked questions for: Prisoner and family support Resettlement Consular staff For feedback and complaints: Please find our process and procedures here